How to Create and Track Service Request in IDFC First Bank?

Having a bank account has become so important these days. That is all because we have made the bank accounts an integral part of our daily life. We need to have money for everyday transactions and for these transactions we use our bank accounts. It can be a transaction made with the help of UPI, ATM Card, Internet Banking or Mobile Banking. For all these things we need a bank account. What if something goes wrong with the account? In such cases, we can create a service request and get the things fixed in our bank account.

In today’s article, I will tell you the complete steps which you need to follow to create and track service request in IDFC First Bank. I think you are one of the account holders of the IDFC First Bank. I am just assuming that because you are looking for content related to this bank. Even I hold my primary account with this bank. And I am quite satisfied with the banking services offered by this bank. What about you? You can share your experience with this bank by commenting down below.

So when do we usually create a service request in IDFC First Bank?

There are many cases and scenarios when we do so. Like, say your cheque book pages have got exhausted and you want to get a new one i.e. requesting a new cheque book.

Then you will have to create a service request with the bank and the bank will work to complete the request made by you. Cheque book is just an example to explain to you how this stuff can be used by the bank account holders like you and me.

Before I tell you how you can create and track service request in IDFC First Bank. I would like to share a few details about this bank with you. This is just because these days it turns out important that you know about the bank where you hold your bank account.

About IDFC First Bank

Logo of IDFC First Bank

Type of the Bank Private Bank
Traded As BSE: 539437
NSE: IDFCFIRSTB
Industry Banking and Financial Services
Predecessor IDFC Bank and Capital First Limited
Founded October 2015
Head Quarters Mumbai, Maharashtra
Chairman (January 2020) Rajiv Lall
MD and CEO (January 2020) Mr. V. Vaidyanathan
Products Consumer banking, Corporate banking, Wholesale banking, Mortgage loans, Private banking, Wealth management, Investment banking
Revenue (2017) ₹85.3272 billion
Operating Income (2017) ₹30.30 billion
Net Income (2017) ₹10.20 billion
Total Assets ₹1.12160 trillion
Number of Employees (July 2018) 7,043
Website www.idfcfirstbank.com
Customer Care Phone Number (toll-free) 1800 419 4332
Customer Care E-Mail ID [email protected]

How to Create and Track Service Request in IDFC First Bank?

Steps to Create and Track Service Request in IDFC First Bank

You can create as well as track the service request in IDFC First Bank using internet banking as well as the mobile banking application of the bank. But in this article, I will tell you how you can do it with the help of internet banking services.

To follow this guide you will have to first activate internet banking for your IDFC First Bank account. All you have to do is refer the welcome kit you have got from the bank and use the same details to get this thing activated. And make sure you never share things like your ATM Card Number, PIN Number, OTP, Username, and Password with anyone. And no one from the bank will ever contact you asking for these details.

Steps to Create Service Request in IDFC First Bank:
  1. Go to the official website of the IDFC First Bank.
  2. Click on Customer Login.
  3. Click on Personal and Business Banking.
    Enter Username and Password of IDFC First Bank
  4. Enter your IDFC Bank Internet Banking Username and Password.
  5. Click on Service Requests.
    Click on Create Service Request
  6. Click on Create.
  7. Choose which service request you wish to create and follow the on-screen instructions.

The service request you can make in the internet banking of the IDFC First Bank are as mentioned below.

You can not only create a service request in IDFC First Bank, but you can also track the status of your service request. Read further part of this article to know more.

Steps to Track Service Request in IDFC First Bank:
  1. Go to the official website of the IDFC First Bank.
  2. Click on Customer Login.
  3. Click on Personal and Business Banking.
  4. Enter your IDFC Bank Internet Banking Username and Password.
  5. Click on Service Requests.
  6. Click on Track.
  7. Enter the service request number and click on the search button.

Conclusion

So this is how you can create and track service request in IDFC First Bank. I hope you are clear with all the details that are mentioned in this article. If you have any kind of doubts in your mind then you can comment down below. I will be more than happy to help you out with your banking needs. If you want to get assisted quickly right now then you can call the customer care of the bank on their toll-free number: 1800 419 4332 and talk to their customer care executive for more details.

FAQ: Frequently Asked Questions

Can I Create and Track Service Request using Internet Banking?

Yes, you can create as well as track the service request in the internet banking of your IDFC First Bank account.

Can I Use Mobile Banking Application to Create Service Request in IDFC First Bank?

Yes, you can make use of the official mobile banking application of the IDFC First Bank to create and also track the service requests.

Can I Call the Customer Care of the Bank to Create Service Request?

Yes, you can call the customer care of the bank on their toll-free number: 1800 419 4332. They will help you out to create and track the service request for your IDFC First Bank account.

How Can I Contact the Customer Care of the IDFC First Bank?

You can contact the customer care of the IDFC First Bank by calling them on their toll-free number: 1800 419 4332 and also on E-Mail: banke[email protected]