If you have made a service request for your SBI Credit Card. Then you can easily track or check the status of the request. In this guide, I will explain to you how you can check SBI Credit Card service request status.
This can be for anything like if you have requested for activation of the card or change of your address, disputed transaction, etc.
And the good thing is you need not enter your service request number to check the status. All you have to do is select the date range. And all your requests will be shown to your along with the current status.
Methods to Check Status of Service Request in SBI Card
There are two methods that you can follow to check the status. The first one is with the help of the official app. And the second method is with the help of the official website of the company.
Using Official App of SBI Card
- Download and Install the official app of the SBI Card.
- Open the app after installation.
- Enter the account details and login into the app.
- Tap on “Settings”.
- Select “Services” from the settings menu.
- Scroll down and look for “Track Service Request”.
- Tap on “Track Service Request”.
- Select the date range. (from and to)
- Tap on the “Confirm” button.
Using Official Website of SBI Card
- Visit the official website of SBI Card.
- Click on the “Login” button.
- Enter your account details and proceed with the login.
- Click on “Services”.
- Click on “Track Service Request”.
- Select your card from the drop-down menu if you have multiple.
- Choose the date range.
- Click on the “Go” button.
- All your requests along with the mode and current status will be displayed to you.
Conclusion
This is how you can track the current status of your service requests using the app and official website of the company. You can also track the request by calling customer care.