As an account holder with the bank, you have to make sure that you have properly linked your PAN Card with your account. If you not then you will not be able...
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These days the banks require all the account holders to link their aadhaar card and PAN card with the account. This is because of the KYC mandate. In this...
Customer participation refers to the measure of how actively the customers are involved during the service encounters. This is one of the most important things...
Servicescape refers to the physical environment where the service is assembled and is delivered to the customers. This is largely related to the services...
Customer satisfaction refers to the extent to which the customers are happy with the products and services of any organization. Basically, customer...