The person who is appointed the bank to help the account holders to smoothly use the banking features. You can contact the customer care executive by calling the customer care of the bank. These people can be contacted by calling both on the toll-free number and paid number which is provided by the bank.
For example, if any of the bank account holders of the bank are facing difficulties with his or her internet banking. They can contact the customer care executive and they will help the account holder. These people work as part of the customer care of the bank.