If you have issued a cheque and have decided to stop the payment of the same. Then you can do that, there is a feature that helps the account holders in this matter. In this guide, I will tell you how you can stop cheque payment in Equitas Small Finance Bank.
I will explain to you two different methods to do this. The first method is an online method that will require internet access. And the second method is an offline method in which you will have to visit your home branch of the bank. To follow both the method you will need the cheque number. Refer to your cheque book to find it.
Methods to Stop Cheque Payment in Equitas Small Finance Bank
Choose the method which you feel is easy for you. And follow the instructions.
Using Official Mobile Banking App
- Download and Install the official mobile banking app of Equitas Small Finance Bank.
- Open the app after installation.
- Enter your login details and login into your account.
- Tap on “Menu” at the right bottom corner.
- Select “Services”.
- From the list of services tap on “Cheque Book Services”
- Choose “Stop Cheque Payment”.
- Enter the cheque number.
- Tap on the “Submit” button and follow the on-screen instructions.
By Visiting Home Branch
- Take your identity proof document with you.
- Visit your Equitas Small Finance Bank’s home branch.
- Speak with the bank officials.
- Tell the officials that you want to stop the payment of a cheque issued by you.
- Provide the cheque number to the officials.
- The officials will check the current status of the cheque.
- Ask the officials if there are any charges you will have to pay.
- If there are charges, they will be deducted from your bank account.
- Your request will be taken and the payment of the cheque will be stopped.
Conclusion
For the payment to be stopped the cheque should not be encashed or cleared yet. And before requesting the bank make sure you know about the charges. For more information about charges, you can call the customer care of the bank on 1800 103 1222. (toll-free) If you don’t want to follow these two methods then you can also make use of the internet banking portal. The steps will be similar to the mobile banking method.