How to Find Customer ID in Axis Bank?

We keep receiving comments on our Axis Bank guides people keep asking how they find Customer ID in Axis Bank. If even you are one amount them and want to find it. Then you have landed on the right page. Here you will find the steps that you need to follow to find your Axis Bank Customer ID. Axis Bank is one of the banks which gives the best banking features to their customers. Most of the people who own a bank account with them are quite happy. And I am one of those customers or account holders who are happy with the service offered by Axis Bank.

To find Axis Bank Customer ID you have to send an SMS from your registered mobile number. Type CUSTID <space> Account Number to 5676782. You will instantly receive an SMS from the bank containing your Axis Bank Customer ID. Standard SMS charges may apply when you send this SMS.

This is not the only way to find the Customer ID, there are other methods too. Keep reading this article further to know the other methods.

What is Axis Bank Customer ID?

Customer ID is a unique number that is assigned to every account holder of Axis Bank by the bank itself. Mainly the customer ID is used by the bank to track the services that are being used by the bank account holder. And we customers use this ID to use the internet banking services of the bank.

How to Find Customer ID in Axis Bank?

How to Find Axis Bank Customer ID?

So now let us get started with this guide and check out how you can find customer ID in Axis Bank. You can find it by following multiple methods, I have mentioned them all below.

If you don’t know our Axis Bank Customer ID then that is not a problem. Because there are 3 methods by following which you can get to know your customer ID and we have discussed all those 3 methods in this guide.

Using Bank Passbook

Steps to Find Axis Bank Customer ID in Bank Passbook

You can find your customer ID on the first page of your bank passbook. Whenever any customer opens a new bank account with Axis Bank they normally provide a bank passbook. And I am very sure that you have one with you too.

Steps to Find Customer ID in Axis Bank Using Bank Passbook:
  1. Take out your bank passbook and open the first page of your passbook.
  2. Look for Customer ID which will be printed just below the Account number.


Refer to the image of the passbook embedded above for more clarity. I have marked it with blue color.

Using Axis Bank Welcome Letter

I just told you that you will be receiving a bank passbook from the bank when you open a new bank account. The passbook I was talking about is a part of the welcome kit you receive from the bank. Along with your passbook, you will be getting a welcome letter. Even this welcome letter can be used to find out your customer ID.

Steps to Find Customer ID in Axis Bank Using Bank Welcome Letter:

Steps to Find Axis Bank Customer ID in Welcome Kit

  1. Take our your welcome letter which you received from the bank.
  2. Look for the customer ID it will be printed on it.

By Sending SMS from Registered Mobile Number

If you don’t want to spend you time in finding your bank passbook or the welcome letter we still have you covered. You can retrieve your Customer ID by sending an SMS to the bank. But you have to make sure that you send his SMS from your registered mobile number only.

Steps to Find Customer ID in Axis Bank by Sending SMS

Steps to Find Axis Bank Customer ID by SMS

  1. Send an SMS from your registered mobile number in the pattern mentioned below.
  2. SMS CUSTID <account-number>
  3. And send it to 5676782.
  4. You will receive an SMS from the bank within a few minutes.

The standard SMS charges may apply to the SMS you send to 5676782.

Video Tutorial to Find Axis Bank Customer ID

Conclusion

These are the 3 methods by which you can find customer ID in Axis Bank. I hope you are clear with all the information mentioned here.

if you have any kind of doubts then you can comment below.

Other Bank Guides to Find Customer ID
FAQ: Frequently Asked Questions

How Can I Get my Customer ID?

You can get your Axis Bank Customer ID in your bank passbook it is printed just below your bank account number, you can get it by sending an SMS from your registered mobile number and also in the welcome letter of the bank.

How can I Activate my Axis Bank Customer ID?

You can activate your Axis Bank Customer ID by visiting the official website of the bank. Head towards the internet banking section. Click on First Time User and follow the instructions on the screen to get your User ID activated.

How can I Change my Axis Bank Login ID?

Login to your Axis Bank Internet Banking, head towards the profile section. It will show you the existing login ID, input the new login ID of your choice. Click on next you will get your OTP to your registered mobile number, enter the OTP and you are done.

How can I know my Axis Bank login ID?

You can get your Axis Bank Login ID or Customer ID by sending an SMS from your registered mobile number. Type CustID and send it to 5676782.

Are Axis Bank Login ID and Customer ID Same?

Yes, the login ID and Customer ID of Axis Bank are one and the same.

How Can I Contact Axis Bank?

You can contact or get in touch with Axis Bank by calling them on their toll-free number: 1860 419 5555.

Are Axis Bank Account Number and Customer ID are Same?

No, Axis Bank customer ID and the Account number are not the same. You can find your Customer ID Printed just below your bank account number in your Bank Passbook.

What is Axis Customer Care Service Phone Number?

You can call the Axis Bank Customer Service on this number 1860 419 5555.

6 Comments

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  • The SMS to obtain customer ID keeps failing each time I try to send. It is a week since I am trying to get my mobile banking app working.

  • The SMS to obtain customer ID keeps failing each time I try to send. It is a week since I am trying to get my mobile banking app working.

  • I have found another alternative in case SMS keeps on failing…
    Just navigate to below path in Axis Bank mobile application:
    Services & Support >Services>Savings/Current Account>E-Statement
    On this screen it displays your Customer ID at the top.. Hope this helps

  • The SMS to obtain customer ID keeps failing each time I try to send. It is a week since I am trying to get my mobile banking app working.